Conveyancing The Live service was designed after extensive market research and consumer consultation. This research showed beyond doubt that many solicitors were consistently failing to meet the expectations of their clients. Live believe in bringing together professional solicitors and specialist property lawyers who are committed to providing a first class service. This first class service, combined with the highest quality customer care from our Call Centre, IT, Training and Client Support departments helps us deliver an unparalleled conveyancing service.
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The main client service benefits are: No Completion - No Fee If your client's sale or purchase should fail to go ahead for any reason whatsoever, no legal fees will be payable. Fixed and Fully Inclusive Fees To enable your client to budget precisely, we guarantee our fees. Everything is included from Day One - even the VAT, so there are no unforeseen expenses. Weekly Progress Reports We will send your clients and their estate agents a written progress report every week, as nothing is more frustrating than being left in the dark. Internet Update Information when needed is available on our website at www.conveyancinglive.co.uk , so clients can track their move as often as they like, 24 hours a day, seven days a week. Live are also able to send SMS text updates to your client's mobile phone at key stages of the process. Client Liaison Team If their solicitor is busy, they can speak to our Client Liaison Team. Computer-linked to their solicitor and many estate agents, they can often provide the information needed.
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