Pygott and Crone, one of the most successful East Midlands estate agencies, has revealed that a major part of their growth strategy is to use The Live Organisation's conveyancing services. The Pygott & Crone partnership has continued to develop and has expanded since its first inception in 1991. It now has seven strategically placed offices in five urban centres employing 120 staff to offer consumers advice on all property, agricultural, commercial and professional services associated with the industry.

Kevin Scrupps - Partner explains, "As part of our continued development it was important to improve the company's service even further and conveyancing was identified as a key area.

We looked at Live for about 2 years and compared their system to every other one available to us. The benefits are numerous but the key ones were the fact that we could continue to work with local solicitors which maintained our existing relationships and gave clients a local point of contact.

The second major benefit was the Live system, we were impressed with the sales teams and their ability to promote the conveyancing service but were even more impressed with the overall structure and case management.

As a company Live has helped us to generate over £12,000 worth of fees a month which is a significant additional income stream and we believe when our other offices come on line this will increase to £250,000 per annum.

Clients of Pygott & Crone receive a one stop service all branded as Pygott & Crone which gives us an edge over our competition. We have no hesitation in recommending Live as a business partner to anyone.

The Live Organisation is the UK's leading provider of residential conveyancing and, with one of the largest call centre operations within the market, employs 50 people to look after the 50,000 transactions it handles annually. As the market leader in supplying estate agency support services, The Live Organisation provides a range of facilities from conveyancing through to arranging gas and electricity suppliers to searches and surveys.

Tim Price, Sales and Marketing Director at The Live Organisation, adds, "Pygott and Crone's success clearly demonstrates the huge potential which Live's outsourced conveyancing can offer an estate agency. Although this estate agency is not the largest client we handle in terms of branches, the volume of conveyancing they produce makes Pygott and Crone one of our top performing clients. The opportunity we provide creates another revenue stream at no cost to the agency and adds value to the agency's offering. Pygott and Crone's ability to exploit this potential also demonstrates their client-focused strategy. "

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